Privacy Policy

What data do we collect?

We collect personal information including name, address and telephone number.

How do we collect your data?

By registering online to be contacted by us or receive a quote.

By signing up to our mailing list.

By signing up to our blog.

By viewing our website via your browser's cookies.

How will we use your data?

To contact you about the services you have enquired about.

To let you know about any special offers or new services we may have to offer.

To email you the latest posts from our blog.

How will we store our data?

Any personal information entered via our website would be stores on Wix's servers and be subject to their own privacy policy.

Active client's data will also be stored on Final Surge's servers for use with training plans and 1-2-1 coaching.

All data will be stored for 12 months after the last contact made with us by yourself and then deleted, unless you specifically request for this to be done earlier.

Marketing

We would like send you information about products and services we think you might be interested in.

You may opt-out of receiving marketing materials from us at any time.

If you no longer want to be contacted by us for marketing purposes please click here to send us an email request.


Data Protection Rights

Under GDPR you have the following rights regarding the data we collect:

  • the right to be informed about the collection and the use of their personal data

  • the right to access personal data and supplementary information

  • the right to have inaccurate personal data rectified, or completed if it is incomplete

  • the right to erasure (to be forgotten) in certain circumstances

  • the right to restrict processing in certain circumstances

  • the right to data portability, which allows the data subject to obtain and reuse their personal data for their own purposes across different services

  • the right to object to processing in certain circumstances

  • rights in relation to automated decision making and profiling

  • the right to withdraw consent at any time (where relevant)

  • the right to complain to the Information Commissioner

If you wish to exercise any of these rights we will respond to you within one month of you making your request.

Website Cookies

Cookies are test log files that collection user and website behaviour information that may be collected by our site.  We simply use these to keep you logged in to our site and learn about how people navigate and use our site.

You can set your browser to not accept cookies if you would prefer for us not to collect this information.

How to contact us

You can get in touch with us about our privacy policy, the data we hold on you or if you would like to exercise one of your data protection rights.

Email: ianfrancisralph@gmail.com

Telephone: 07769 647 483

If you wish to make a complaint then you can contact the Information Commissioner's Office hotline on 0303 123 1113.